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Corporate Affairs

This division is comprised of:  

  • Complaints
  • Finance
  • Human Resources
  • Information Technology
  • Planning and Administration 

 What we do:

  • Provide overall support for SFC operations, including human resources recruitment and development, information technology, project management, finance and administration
  • Oversee the administration of SFC’s complaint handling procedures


  • Oversees the administration of SFC’s complaint handling procedures
  • Administers and evaluates complaints against intermediaries and market activities
  • Acts as secretariat to SFC’s internal Complaints Committee


  • Provides accounting and treasury support to the SFC and its subsidiaries, the investor compensation funds, the dealers’ deposits funds and the Securities Training Sponsorship Foundation Ltd
  • Formulates and administers internal control procedures in finance-related areas to maintain effective and efficient operations
  • Prepares the annual budget and monitors the SFC’s income and expenditure

Human Resources

  • Provides strategic leadership for people-related matters, including organisational effectiveness and employee satisfaction
  • Provides a full range of centralised, comprehensive human resources services, including recruitment, employee engagement, performance management, compensation and benefits
  • Provides learning opportunities for staff development

Information Technology

  • Manages the best use of information technology to support the operational needs of the SFC
  • Provides information technology services to SFC staff

Planning and Administration

  • Coordinates corporate planning and cross-divisional activities and resources
  • Monitors high-priority projects within Corporate Affairs to ensure key risks are being addressed and are delivered effectively and on time
  • Provides day-to-day administrative support, office facilities and corporate security
  • Provides library service and research assistance

Last update: 13 Jun 2024

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